Returns & Exchanges

At Planet Caravan, we want you to be completely satisfied with your purchase. If your items aren't quite right, we offer a 30-day window for returns and exchanges on all eligible products in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its unused, original state.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your returned items, we will process your refund or exchange within 5-7 business days to your original payment method.