Frequently Asked Questions

Everything you need to know about shopping with Planet Caravan

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but usually range between 10-21 business days.

What is your return policy?

We offer a 30-day return policy for all unused and unopened items in their original packaging. Please contact our support team to initiate a return authorization.

Are your products ethically sourced?

At Planet Caravan, we prioritize sustainability. We work closely with our manufacturers to ensure fair labor practices and the use of eco-friendly materials whenever possible.

Can I track my package in real-time?

Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery's progress.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Do you offer wholesale opportunities?

Yes, we offer wholesale pricing for retail partners. Please fill out the contact form on our 'Wholesale' page with your business details for more information.